Refund Policy - Exam Eligibility Application

Refund Policy: Requests for cancellations/refunds may be made only by the exam candidate. No refunds of exam fees are available once a candidate has taken the exam. Fees are nontransferable to another candidate or to a later testing window. Refunds will be issued within one week of the close of the application window.

  1. After the close of the application window, no refunds are given for submitted applications that are deemed eligible.
  2. The $159.00 examination fee will be refunded to submitted applications that are deemed eligible if the applicant requests the cancellation before the close of the application window at cesp@apse.org. Any scheduled examinations with PSI must be canceled by the candidate before a refund will be provided.
  3. The $159.00 examination fee will be refunded for submitted applications that are deemed ineligible.
  4. Full refunds will be provided to applications that have not been submitted upon candidate request. Refunds will be automatically provided after the application has remained a draft for two application windows. Once an application fee has been refunded, a new application will need to be completed for submission.
Applicants who experience extenuating circumstances that cause them to miss or reschedule the exam can request a one-time waive of fee when rescheduling their exam for the next testing window. Examination fees cannot be refunded for cancellations received less than 2 full business days prior notification. Requests should be submitted to cesp@apse.org with supporting documentation, i.e. doctor’s note, inclement weather report, etc. Requests will be evaluated by the Certification Director and are not guaranteed approval. 
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